Delivery delay :
When you place an order on our shop, it is dispatched within 24/48h by our teams.
It is important to note that shipping concerns the departure of your items from our suppliers' warehouses and their delivery to the carrier, and not delivery, which can take between 7 to 18 working days.
If you are not in Europe, allow a few extra days before you receive your item.
Even if 95% of our packages are delivered within 10 days, delivery can take up to 3 to 5 weeks in the event of force majeure (exceptional events, stock shortages ( given the popularity of some of our products) , conditions meteorological...)
If the delay seems long to you, don't worry, you can follow the progress of your order on the ORDER TRACKING page.
When you place an order comprising different products, it is possible that several of our suppliers are involved. In addition, and to avoid high delivery costs due to excessive delivery weight, the different items of the same order can be sent separately.
It is therefore quite normal that you may receive your items individually and at different times.
You have a question ?
If you have any questions, you can contact us by email: