Terms of service
Terms and Conditions of Use
Our privacy policy is designed to build a relationship of trust between you and our services in order to provide you with a positive experience in a completely transparent manner.
Thanks to this policy, we will be able to take into account your requirements and be in accordance with your expectations.
In order to respect your trust, Ecom Revolution, we guarantee in a primordial way the respect of your personal data, as well as the confidentiality of our customers (hereafter " Your data ").
In order to be transparent with you and to guarantee a secure use of our website wappiot.com/pages/cgv in all its available versions and related applications (hereinafter the "wappiot.com Site"), we make available the way we handle your data, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security, confidentiality and non-tampering of your privacy and data across all our platforms.
Our policy and we guarantee that all necessary precautions are taken to protect your data against disclosure, loss or alteration. That is why we provide you with all the elements that allow you to easily understand our way of handling your data. This data will only be kept for the time necessary for the management and processing determined. You will of course be able to access and modify your data at any time, as it will be available on your personal area of the wappiot.com website.
For these purposes, we strive to take all necessary steps to comply with applicable law on data protection.
Thus, hereby the undersigned Ecom revolution commits itself by this policy of protection of your personal data to respect the essential principles of the general European regulation and the French law on the protection of personal data, by providing you with the information concerning the existence and the modalities of the data processing applied here (paragraph 3), the rights you have concerning your data, as well as by applying these rights ourselves (paragraph 6 and 10) Any information regarding possible transfers to a third country or recipients is also made available, as well as the time of storage of the data collected (paragraph 5) and security measures (paragraph 9).
1. WHO ARE YOU?
When we refer to "you" in this Privacy Policy, it is simply because it is directly related to you and concerns you as a customer of Ecom revolution, if you have placed an order on the wappiot.com website, as a customer of Ecom revolution if you have created a customer account but have not ordered any products or services, or as a visitor to the wappiot.com website without having created a customer account or placed an order.
2. WHO ARE WE ?
Ecom revolution is a company with a capital of 1000 euros, registered in the Loiret Trade and Companies Register, represented by Mr Triffault. Ecom revolution publishes the wappiot.com site and implements, as such, various treatments of your Data in the capacity of person in charge for treatments.
3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA ?
3.1 When do we collect your personal data? Your personal data may be collected if you visit the wappiot.com website using cookies, if you create a customer account on the wappiot.com website, if you place an order for one of our products or services or if you agree to be a member of our newsletters (SMS, e-mails).
We use your personal information to make your browsing experience on the wappiot.com website more efficient and to provide you with a more personalized experience. This allows us to better process your orders, make payment in installments available, prevent fraud, provide refunds as necessary, and manage your customer reviews.
3.2. Your browsing on the Site In order to allow you to browse the wappiot.com website, we process your data with your consent as the legal basis for this.
3.3. Processing your orders In order to process your orders, we use your data. The use we make of it serves to manage mediation, customer relations (and those through social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospecting for the site Translated with www.DeepL.com/Translator (free version)
wappiot.com, as well as for the management, delivery and transport of orders. The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data. The legal obligation of Ecom revolution is the legal basis for the processing, as far as the management of the product recall is concerned. Your consent or our legitimate interest is, as the case may be, the legal basis for the processing for marketing and business development activities. Your consent is the legal basis for the implementation of the "flash" payment.
3.4. Payment in instalments For orders concerned by payment in instalments and for certain customers, your data are processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for the data processing. However, your consent remains the basis for the processing of your bank data.
3.5. Customer reviews To be able to share your reviews with our customers and visitors as well as allow you to leave your review on the wappiot.com website we use your data on the legal basis of your consent or legitimate interest.
3.6. Collection of payments and fight against fraud In order to enable the collection of payments and the fight against fraud, we use your data. This also enables us to ensure the security of payments. The enforcement of this contract between the two parties as well as the legitimate interest of Ecom revolution, as the controller, are the legal bases for this processing.
3.7. Ecom revolution's advertising management operations
The advertising management operations of Ecom revolution are managed through the use of your data. This will allow us to increase our customer and prospect data, to manage the maintenance and technical activities of prospects, commercial statistics and studies of advertising campaigns, the updating of the prospecting files of the organization in charge of the management of oppositions to telephone canvassing, solicitations, the setting up of our contests and lotteries or any other operation for promotional purposes, except for online gambling. The legal basis for the above mentioned mentions is the consent of the user or the legitimate interest of Ecom revolution.
4. WHERE DOES YOUR DATA GO ?
Your data is passed on to several internal departments of Ecom revolution. It is not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers whose specializations are banking transactions, customer relations, after-sales service, delivery, IT development, site management or the provision of guarantees or insurance.
For the implementation of the payment in x times, your data can be shared with service providers such as payment and transaction centers (banks...), or call centers for the management of business processes or customer experience, or, for customer reviews, to a manager of collection and processing of customer reviews. Ecom revolution's advertising network is managed, thanks to your data, by clients of the network and advertisers.
5. DATA STORAGE
The data that Ecom revolution collects are kept only for the time and assistance necessary to set up and carry out the operations mentioned in paragraph 3 of our personal data policy.
We keep for a certain time some data collected by Ecom revolution:
In current archives for prospects, for 3 years from the last contact of the customer (they are thus consultable by the services of Ecom revolution. We do not carry out any intermediate archiving of these data (as regards data representing an administrative interest for certain services, such as for litigation, the retention periods are fixed by the applicable rules of prescription).
As far as our orders are concerned, your data will be archived in the current archives for 5 years from the end of the use of the customer's orders, and in the intermediate archives for 5 years from the end of the conservation in current archives. The same applies to customers.
Bank data is stored in the current archives for the entire period of validity of the bank card (plus one day). There is no intermediate storage of bank data.
Cookies and their use and delay are detailed in paragraph 7 of our policy.
6. EXERCISE OF YOUR RIGHTS
6.1. You have the right to request access, modification and rectification of your Data.
6.2. You have the right to request the limitation of the processing of your Data. Important note: to do so, you must challenge the accuracy of your personal data for the time necessary for us to verify its accuracy. Or, if you believe that our use of your personal data is unlawful and you request a limitation of its use and not its deletion. We no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for the establishment, exercise or defense of your legal rights, in the event that you decide to exercise your right to object during the time required for verification to determine whether the legitimate reasons we are pursuing prevail over yours.
6.3. You have the right to request the deletion of your Data. If you request the deletion of your personal data, Ecom revolution will still be able to retain it in an intermediate archive format for as long as is necessary to meet its legal, accounting and tax obligations.
6.4. You are entitled to claim the exercise of your right of opposition to the treatments exploited for commercial prospecting purposes. In the event of prospecting by e-mail, you are entitled to request the modification or unsubscription of newsletters by clicking on the "unsubscribe me" hypertext link available in all newsletters, or by navigating directly to the contact page of the wappiot.com site. In the event of prospecting by SMS, it is possible to unsubscribe by texting the words "STOP SMS" to 36007, or by navigating to the contact page of the wappiot.com website.
6.5. You have the right to transmit post-mortem prerogatives concerning the conservation, deletion and communication of your personal data. In the absence of this type of right, your successors and heirs have the possibility to contact Ecom revolution in order to have access to the uses of these data and to allow an "organization and settlement of the estate of the deceased" and/or to close the account on the site and/or to request the non-continuation of the processing of the personal data. You may also request that your data not be disclosed to a third party in the event of your death.
6.6. You are entitled to claim your right to portability.
6.7. You have the right to withdraw your consent to the performance of processing operations based on this legal basis. Important clarification: If you decide to withdraw your consent, this will not affect the lawfulness of the uses made before your withdrawal of consent. 6.8. You are entitled, when you wish, to bring a complaint before the competent control authority (in France, the CNIL: www.cnil.fr). In order to exercise your rights, please send your complaint (together with your e-mail, name, first name, copy of your identity card and postal address) to the data protection delegation of Ecom Revolution by e-mail to info@wappiot.com. Within a maximum of one (1) month after the date of receipt of the complaint, we will send you an answer.
7. COOKIES
7.1. What is a cookie? When you navigate on a website such as the Ecom Revolution website, this one can then, according to your choice, insert on your receiver (computer, phone or tablet), through your browser, a text file. This text file is called COOKIE. This cookie then allows the website like wappiot.com, during the prescribed time of validity or recording of the cookie, to identify your receiver used when you make another visit. Only the issuer of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are the cookies used on 3_URL? One can classify various types of cookies by categories. They are for some directly emitted by Ecom Revolution and its providers, but some sometimes come from third companies.
7.2.1. Cookies issued by Ecom Revolution and its service providers There are several categories of cookies that can be found on your transmitter when you browse our website:
7.2.1.1. Essential" Cookies In order to have access to our site, "essential" cookies are necessary, they are used for example to be able to make the order. If they were not present, you could encounter problems browsing the site and be unable to place an order. Essential" cookies also allow Ecom revolution to track its activity. They can be inserted on your transmitter by ecom revolution or by its service providers. 7.2.1.2. Analytical and personalization" cookies are not compulsory, they will allow us to facilitate your research, optimize your experience with us, we will be able to better target your expectations and adapt our offers and maximize the organization of our site.
7.2.1.3. Advertising" cookies Advertising cookies are displayed in the spaces reserved for advertising on our site. The interest for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements relevant to you. To do this, "advertising" cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests at the time, through your recent browsing history on other sites. This avoids presenting you with advertising content that is of no interest to you. At the same time, Ecom revolution prefers to see its offers and advertisements delivered to users who are interested in them. The advertising content offered may contain cookies issued by Ecom revolution or its service providers, or by third parties through the association of a cookie with an advertiser's advertising content.
7.2.2. Cookies issued by third-party companies Third parties using cookies on our site use their own privacy policies. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site When you browse our site, we may include computer applications from a third party, in order to offer you the possibility of sharing content and/or your opinion from our site with other people, for example when you click on the "share" or "like" buttons from social networks. These social networks can then through these buttons identify you even if you did not use them while browsing the site. It is possible for them to do this if when you last browsed the site you were simultaneously logged in or active on your social network transmitter. We have no control over the uses they make of the data they have. In order to learn more about the use of your data and advertising content, you can go to your social networks and consult their privacy policies. You should then be able to use these policies to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy of the above mentioned social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google + : https://policies.google.com/terms?hl=fr
Concerning our advertising network, we remind you, as mentioned before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the advertisement presented, third party service providers of the advertiser...). They can thus with these cookies and during the prescribed time of validity of those, propose advertisements in the places placed at the disposal for the advertisements of the thirds, to count the number of contents which they propose in our spaces, to know the audience of these advertisements and the number of clicks; thanks to that they will be able to claim the sums which are due to them and to establish their statistics. They can also know that your sender is the one who previously visited another site containing one of their ads, and therefore target you and personalize their content if necessary.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your browser contains many options that you can set according to your preferences. This cookie then allows the website like wappiot.com, during the prescribed time of validity or recording of the cookie, to identify your receiver used when you make another visit.
However, if you choose to accept the storage of these cookies on your sender, then, when you visit sites or content with cookies present, these will automatically be stored on your sender.
Depending on your preferences, you can choose to activate a reminder asking you whether you accept or reject cookies before they are stored, or you can refuse to accept or reject each time a cookie is stored on your sender.
However, it is important to note that the choices you make when setting these parameters may modify or alter your navigation on the Internet or on certain sites or services that require the use of these cookies (such as ordering on our site, for example).
In the event that you prefer to refuse these cookies on your transmitter or delete those already saved, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to save or have access to the cookies used for their functioning.
7.3.1. How to choose your options according to your browser?
You have different options and choices available to you depending on your browser. In order to have more, you can consult the help menu of it.
Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™ : https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html
8. TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data is held within the European Union.
However, where our service providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not conducted a compliance assessment.
In this case, we take steps to ensure that such data sharing is done in compliance with the relevant regulations and that protection of your privacy and fundamental rights is guaranteed (e.g. by using the European Commission's contractual clauses).
The Data Protection Officer can, upon request, provide you with more information about the data transfer.
9. SECURITY MEASURES
With the technical and organizational measures we take, we can guarantee a level of security that is in line with the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. For this purpose, we take into account the origin, the scope, the context, the costs and the state of knowledge, the purposes of the processing, but also the identified risks.
In addition, we are up to date with the PCI DSS security standard for the payment card industry, which reflects our commitment to security.
10. PROFILING AND AUTOMATED DECISION
Through the automated processing we use (e.g. profiling), you are subject to legal effects that affect you. This is necessary for the conclusion or performance of the contract between you and us. This is how we can offer and carry out automated customer identification and "4 x payment". The basis for this operation is the analysis of different variables concerning the type of products, services ordered, or customer profile.
If the risk is evaluated with these statistics as being too high (fraud/unpaid), then this payment method will not be offered.
However, if you wish, you can obtain a human intervention even though the decisions are automated, so you can give your opinion and/or oppose the automatic decision.
11. UPDATING OF THE POLICY AND REVISION
Our personal data policy will be updated whenever necessary in order to be always in accordance with the regulations applicable to the protection of your data (at least every three (3) years). June 20, 2019.