Our satisfaction commitments
COMMITMENT Nº1: QUALITY PRODUCTS
At Wappiot , we only offer high quality products. Our teams also strive to integrate more and more new products popular with the general public at prices that are always accessible.
COMMITMENT 2: CLEAR AND TRANSPARENT INFORMATION
Wappiot has no secrets for its customers. We transparently publish all the information and conditions of our offers and services on our website https://wappiot.com . We are with you in a relationship of trust.
COMMITMENT Nº3: A GUARANTEED RETURN
Because you have the right to change your mind, Wappiot guarantees you a withdrawal period of 14 days to notify us of your intention to return an item, then an additional period of 14 days to return the product, in good condition and in its original packaging. Upon receipt of the product in our warehouses, Wappiot will reimburse you for the amount of the returned product, within a maximum period of 14 days. The refund will therefore be made via your original means of payment within 28 to 30 days of your request.
COMMITMENT Nº4: PERMANENT CONTACT
We undertake to respond to all your requests for information and to process any complaints as quickly as possible. For us, it is important to exchange with you in complete transparency. This is why we provide you with a telephone number and/or an online contact form that our Customer Service manages as soon as possible.
COMMITMENT Nº5: SECURE AND EASY PAYMENT
Your payments on Wappiot are always ultra secure, because we use the most efficient encrypted payment technologies today.
We ensure the same level of security and protection of your bank details, if you decide for example to memorize your details to facilitate your purchases on our site.
COMMITMENT Nº6: ABSOLUTE CONFIDENTIALITY OF YOUR DATA
We respect the confidentiality of your personal data and we treat them in full compliance with the Data Protection Act of January 6, 1978.
Thus, your information is used exclusively by our internal services and will in no case be transferred or sold to third parties without your prior consent.